Help centre
Answers to the questions teams ask most.
Account and access
- How do I get an invitation to my organisation?
- Forgotten your password? Use “Forgot password” on the sign-in page.
- Can I use it on my phone? Yes, in the browser; no native app is needed for the POC.
Voice and privacy
- Does emily listen without being asked? No — voice activates only when you press or give the command.
- What happens to recordings? They are processed for notes and context; never used to train third-party models.
ERP and calendar
- Which ERPs do you support? Dynamics 365 today, with deeper connectors developing; Outlook and Google calendars.
- Does data update the ERP automatically? Suggestions go through approval before anything is saved.
Still need help?
Write to support@call-emily.com describing the problem.