Browser voice

Press to talk, instead of typing

From the web app, you can talk to emily out loud instead of typing — press the voice control, speak your question, and she answers back in voice, the same way she would on a call.

What works the same as typing

Ask her a business question, have her read or log something in the CRM, or search the Knowledge Bank, and it works the same as it would in web chat or on WhatsApp. She can't read a photo here — there's no image to send over a voice-only session.

Moving you around the app

Ask her to take you somewhere — your dashboard, your reports, the Knowledge Bank — and she brings that part of the app up for you, the same as web chat. Opening a named company, contact or deal on screen is web chat only; here she tells you what she found instead — see opening a record.

If she can't do something

If you ask her to do something browser voice can't handle, she tells you plainly rather than failing silently or pretending to do it, and she files the gap with the emily team automatically so it gets looked at. She never fakes a success.

Next: what's different, side by side

See what differs by channel for a full side-by-side of what each channel can do.